Our prime agenda at Resolute™ is to provide the best value for our customer’s investments. An effective service management becomes a tactical focus for customers who view the first sale of a product as the foundation of a long customer relationship. With potential rewards for after-market service there is a broad spectrum of operational improvements that could be considered. Thus strong focus is placed on our aftermarket services to ensure your product receives the entire support from concept to post commissioning stage as well.
We recognize trends within the aftermarket area; making planned responses to those trends through returns, repairs, remanufacturing, refurbishment that are part of reverse logistics strategies. To achieve sustainable benefits for you, we aim to set benchmarks by pushing our boundaries of performance, execution and continuous upgrading initiatives; and apply the latest technologies that sustain and integrate the service value chain.